Recent Posts

After the Winter Storm

2/2/2024 (Permalink)

There are obvious water damage risks during a winter storm including frozen or broken pipes and even ice dams. However there is damage that may not be apparent until after the storm ends and temperatures start to rise. 

One major event after the ice and snow starts to thaw is the possibility of flash flooding especially for those who live close to rivers where ice jams may be present. 

Another is frozen pipes thawing after the cold snap ends. The pipe may show no sign of damage until it thaws. Once water starts to flow the damage to the pipe will become known. 

Sump pump failure is also a main concern after the winter storm is over and thawing starts. The snow and ice will start to fill the ground causing extra use of sump pumps.If the sump pump fails during the thaw it may cause a water backup in your basement or crawlspace. 

It is recommended to do daily inspections during and after the storm to look for possible damage. Some signs to look for are low water pressure, bulging pipes, discoloration on walls or ceilings, water under cabinets or on floors where water lines run. 

If you suspect you have water damage, give SERVPRO of Frankfort a call right away at (815)485-6901 for a free inspection. Our highly trained team will quickly inspect your home or business and if water damage is found can quickly put a plan in place to start the dry out process immediately.

Space heater safety

11/20/2023 (Permalink)

According to the National Fire Protection Association nearly 1/3 of winter house fires are caused by space heaters. 

To help reduce the likelihood of a space heater fire, follow the safety tips below. 

1. Ensure there is a working fire alarm in the room the space heater is located as well as a fire extinguisher. 

2. Do not use if the wire is frayed. If the cord of plug gets hot during use, unplug the space heater and stop use immediately. 

3. Always plug a space heater directly into the outlet. Never use an extension cord or power strip.

4. Make sure the space heater is on a flat surface so it does not tip over or fall. 

5. Keep all sides of the heater a minimum of 3 feet away from walls, furniture, curtains, clothes and anything else that may be flammable. 

6. Never leave a space heater unattended. Turn it off before leaving the home or going to sleep. 

SERVPRO of Frankfort hopes you find these safety tips helpful this winter season. 

If you need assistance with a fire or water damage this winter give our office a call 24 hours a day at (815)485-6901. Our team is available 24 hours a day to respond immediately for your fire or water damage emergency. 

Safety while deep frying a turkey

11/15/2023 (Permalink)

A deep fried turkey is delicious, however there is risk involved in the cooking process. Follow these 5 safety tips while deep frying your turkey this holiday season to minimize the risk of fire or injuries. 

  1. Deep fry outdoors, away from the house. Stay at least 10 feet away from the house. This includes staying out of the garage (even with the door open), and off of the porch. If a mishap does occur, you’ll be glad that at least you didn’t burn your house down. That leads us to #2…
  2. Have a fire extinguisher at your side. Don’t just have it in the house or garage, have it readily on hand. An oil fire can get out of hand in seconds, so you’ll need to be ready to act immediately in the event something goes awry. And by the way, never throw water on an oil fire! This will cause a violent reaction, resulting in an explosion; not advisable. Speaking of water…
  3. Use a thawed turkey. Excess moisture in a frozen can cause the oil in your frying pot to boil furiously and spill over on to the burner below. If oil from your pot spills onto the burner it will burn violently and can cause a fierce fire instantly. Also, to keep oil from spilling over…
  4. Set up on level ground. The oil in your pot must be level to prevent it from boiling over and spilling on the burner.
  5. Do not over fill your deep fryer pot. To determine how much oil is needed for frying, place the thawed turkey in the fryer basket and place it in the fryer. Add water until the top of the turkey is barely covered. Mark the water level with the turkey OUT OF THE POT. This is the level you will fill your pot to before you put your turkey in to deep fry it.

Follow these tips and enjoy your delicious deep-fried turkey! For complete instructions on how to deep fry your turkey let me suggest you go to www.butterball.com/how-tos/deep-fry-a-turkey.

SERVPRO of Frankfort provides 24-hour emergency service and is dedicated to being faster to any size disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs

Using a fire extinguisher

11/15/2023 (Permalink)

A portable fire extinguisher can be a life and property saving tool when used correctly. In order to operate a fire extinguisher, the NFPA suggests remembering the word PASS.


-Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.
-Aim low. Point the fire extinguisher at the base of the fire.
-Squeeze the lever slowly and evenly.
-Sweep the nozzle from side- to-side.


Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Encourage your family members and co-workers to do the same.
Remember, extinguishers do have their limitations! It is also important to ensure you have the correct type of extinguisher for your home or facility. 

SERVPRO of Frankfort professionals are trained to assist with any fire no matter the size. If you should sustain fire damage in your home or business give us a call today. (815)485-6901. 

How to spot water damage

7/31/2023 (Permalink)

Water damage can happen at any time and for many reasons. From large obvious damage that comes from water pipe breaks to smaller leaks that may be hidden behind a wall. 

The question that is asked often is, How do I know if I have water damage? 

Sometimes it is not that easy to determine if there is water damage, below are some tell tail signs to help you decide if you have damage to your home. If you see any of the signs below, or suspect water damage give SERVPRO of Frankfort at (815)485-6901 for a free water damage assessment. 

1. Stains- If a wall or floor has stains or discoloration, if it possible there is water damage from a leak behind the wall. 

2. Mold- If you see mold growth on a wall, floors, or baseboard, this can be a sign of moisture in the area and possibly water damage. 

3. Sound of water- If you hear dripping behind a wall, there may be a pipe leaking behind the wall. 

4. Paint peeling, warped walls or floors, or soft walls- If you see any of these things this is a tell tail sign that the wall or floor has taken damage due to water. 

Summer Grilling Safety

7/3/2023 (Permalink)

Summertime is upon us and with that comes more outdoor cooking. Enjoying delicious foods cooked on the grill are enjoyable, but do come with fire risks. Below are a few tips to help prevent the risks of outdoor cooking fires this summer. 

-Always cook on flat nonflammable surfaces such as concrete or asphalt

- Keep your grill away from structures and never cook on a deck, in a garage, or under an awning. 

- Check your gas grill for leaks before use

- Always keep your grill clean and free from grease build up

-Always keep a fire extinguisher close incase of a fire

SERVPRO of Frankfort hopes everyone has a safe and happy grilling season. 

If you need fire or water damage restoration services our office is available  24 hours a day and can be reached at (815)485-6901 

Types of Smoke

11/21/2022 (Permalink)

Different fires create different types of smoke damage. SERVPRO of Frankfort trained professionals can identify which type of smoke has affected your property so we can properly restore your home or business back to preloss condition.

There is wet smoke and dry smoke. Here are the different types of smoke that we look to identify when we are called to help with a fire or smoke damage.

Wet Smoke- (Plastic and Rubber) Low heat, smoldering fire, has a pungent odor and is sticky.

Dry Smoke- (Paper and Wood) Fast burning, hot temperatures, heat and smoke rise. 

Protein Fire Residue- (Evaporation of materials) Almost invisible, will stain and discolor paint, extremely pungent ‘eye burning’ smell. 

Fuel Oil Soot- (Furnace puff back) Malfunction causes smoke to blow through duct vents and cover the home with smoke odor and soot

Other Types- Fire Extinguisher 

If you have smoke or soot damage in your home or business SERVPRO of Frankfort is ready to help. (815)485-6901.

Emergency Board Up Services

11/21/2022 (Permalink)

It is extremely important to secure your property after a loss that has damaged your roof, doors or windows. Receiving board up services prevents damage from animals and even thieves and vandals. It also helps reduce the cost of repairs by eliminating secondary damage. Receiving a board up service or roof tapping helps ensure the weather does not do more damage to your home or business.  

SERVPRO of Frankfort is even on several town/village and fire department lists to perform board up services.  After a loss that requires a board up service, the fire department or 911 dispatch center calls us right away so we can secure the property immediately. 

SERVPRO of Frankfort is available 24 hours a day to perform emergency board up services. If you have any questions regarding our board up services or any other services we perform, we are here to answer any of your questions. (815)485-0075 

Preventing Winter Water Damage

11/21/2022 (Permalink)

Winter is quickly approaching and with winter comes many ways for water damage to occur in your home. From broken pipes to ice dams and everything in between. Below are a few tips to help reduce the chances of water damage this winter. 

1. Inspect your roof including the flashing to ensure there is no damage. 

2. Make sure all gutters and downspouts and clean and debris free. Ensuring water property flows away from your property.

3. Make sure your attic is property insulated and ventilated. This can help prevent ice dams. 

4. Inspect pipes. Look for leaks, rust or signs of corrosion. 

5. Make sure pipes in the attic, basement or crawl space are properly insulated. 

6. If it gets extremely cold outside run a small the faucets to ensure the pipes do not freeze. 

7. Prepare a list of emergency contacts to call in case of an emergency. Make sure this list includes a roofer, plumber and HVAC repairman that are available 24 hours a day. 

SERVPRO of Frankfort offers free no cost assessments of water damage. If you believe you have suffered a water damage in your home give us a call right away. (815)485-6901. 

Prepare your home before holiday travel

11/21/2022 (Permalink)

With the holidays quickly approaching, many people will be traveling to see friends and family. SERVPRO of Frankfort has prepared a few tips to help prepare your home for your trip.

- Throw away and food in the refrigerator or pantry that may go bad while you are gone. 

- Freeze a cup of water and put a coin on the top. Leave it in the freezer and check it when you return from vacation. When you return if the coin is not easy to remove from the cup, the chances are high that the freezer lost power during your trip resulting in your freezer items to thaw and refreeze. 

- Set the thermostat for vacation. Do not turn the thermostat off as during winter months the house needs to stay at a minimum of 55 degrees. 

- Turn the water off in the home. If you are not turning the main water line off, at least turn valves off to the toilet and faucet. 

- If you will be out of town for long periods of time, consider turning the hot water heater off or on vacation mode to save energy. 

- Lock all doors and windows including the ones in the garage. 

- Give a trusted neighbor a key so they can access the home if there is an emergency. 

- Set lights on timers to make it look like you are at home. 

- If you have a fireplace close the flue so animals cannot get into your home. 

Following these steps will help you enjoy your vacation more and have ;less worry while you are away.