What our Customers say...
Found out we had a problem while we were in Michigan, started making calls as we were driving home. Called SERVPRO of Frankfort, they met us at our house right after we got home. Alex answered all of our questions, put us at ease. I would definitely recommend them.
They did a great job on the clean up of my basement. Professional and great service.
When your home experiences damage of any kind your first instinct is disbelief and you kinda walk in circles wondering what to do next. Luckily for us, we had already heard of SERVPRO of Frankfort and we called them first. They were there in a timely matter and started the process right away. They also guided us through the whole process seeing as this was the first time we ever experienced 3 floors of water damage. Phil and Alex were extremely helpful and patient with us. Thank you SERVPRO
Carol and her crew are extremely knowledgeable and simply the best at disaster recovery. They are very conscientious and truly care about promptly assisting your unique situation. Whether you are a homeowner or business owner- I would make it a point to keep SERVPRO’s telephone number handy in case you ever need them.
If I could give them more than 5 stars I would. SERVPRO Frankfort is an excellent company. Their customer service and attention to detail is top notch. Phillip and his team helped my family through a water disaster in my home and made us feel supported and always kept us informed. I would highly recommend this team of professionals.
I called SERVPRO about some mold I found in my basement. When they arrived they looked at the mold and was able to tell me the mold was no risk and were very honest. They could have just taken my money and did unnecessary work however they did not. Very honest and nice guys.
Helpful, friendly, professional.
Alex was helpful and explained all the issues and the process. Friendly and quick service. Would use SERVPRO again.
Crews were able to answer all my questions and get my mold issues resolved quickly.
Friendly and fast service. Very knowledgeable and was even able to text the manager if I had any questions or needed anything. They even worked around my work schedule. Fantastic job.
Fantastic job done by Alex and the crews. My insurance agent sent me their way when we had a fire and I was pleased.
Great staff and great service. Everyone is nice and professional. Carol is great. They are fast to respond too. They cleaned my apartment carpets before I moved in and they did a great job. I was happy with the work.
SERVPRO was wonderful! The field manager was very friendly and helpful. The two employees who helped with our house had the best customer service. I highly recommend them.
Great Company!Always gets there fast and like their slogan says, make it "Like it never even happened."
Very easy to work with, friendly and did an amazing job on my boyfriends house after a fire tour through the garage leaving the entire home smoke damaged.
I am satisfied with the services provided by SERVPRO they were also very knowledgeable of what they were doing and how to tackle to problem. I would recommend to my friends and family!
I had excellent service from SERVPRO of Frankfort. Phillip was our job manager and kept me in the loop the whole time and provided some recommendations for repairs on the basement.
They have been wonderful to work with and always keep them in mind for this type of work.
I am greatly satisfied with their services, and I would recommend SERVPRO to family and friends.
Did a great job!
Crew was polite and helpful, very satisfied.
SERVPRO staff was easy to work with.
The staff was courteous, polite and helpful.
We use SERVPRO yearly. We have used others before, but we have not been as pleased with the work as we are with SERVPRO.
Prompt and professional.
Very courteous and informative.
Polite and helpful. Very satisfied.
I had used SERVPRO's service before so I knew what to expect and their reputation. My interaction with Alex during what I can only describe as a very stressful event was great! He really represents what great customer service should be!
A very good job by all!
The crew was very professional and helpful. Very satisfied with your work.
Very throughout job cleaning! Alex who oversaw the job was great!
SERVPRO crew was wonderful. I would definitely recommend them!
SERVPRO crew was very nice and attentive to my concerns.
Very efficient, prompt, courteous and professional. Awesome job.
Second time using SERVPRO. Great service and communication. Great job done again.
Very good work!
Fantastic job! Great workers and way polite, thank you!
Great! Thank you!
I can always count on SERVPRO to do a great job! A big thank you to Aaron and Steve. The carpets look and smell great!
Quick & clean!
The crew was professional and helpful throughout the job.
They were very good and polite.
Very professional and very polite.
Very professional. Did great work, and fast.
Everyone was very helpful and professional. Excellent job.
The guys explained everything and really put me at ease. They did a super job.
The crew did a very good job, I would recommend them to my friends.
Very professional and prompt.
Very satisfied with the speed and quality of the crew's work.
Super courteous. Great work.
I would actually rate you higher than a 10 if I could.
Very prompt and courteous.
Great job cleaning up the huge mess created by the storm.
The SERVPRO crew was courteous and considerate. They made everything as hassle free as possible.
Nice work. And speedy.
Good work. I would recommend SERVPRO to my neighbors and friends.
The SERVPRO crew knew what they were doing and did a very professional job.
Since I have never been through something like this before, it was a relief to be able to rely on SERVPRO of Frankfort. Everyone was very professional and did great work.
Thank you so much for your assistance! You made a nervous mom feet at ease.
The SERVPRO crew clearly explained the restoration process and cleaning process to me throughout the job.
The office staff was professional, courteous and polite throughout the duration of the job.
Very courteous, polite and helpful.
Great work. Very fast. Very professional.
I appreciate the prompt response. Thank you!
Very responsive. I was so impressed at how fast they got out here and got started.
Very good job. Very helpful and courteous.
SERVPRO was very professional and got to us fast. They explained things well and made sure we understood what was going on. Great service.
SERVPRO's workers were professional and made sure I knew what to expect.
The SERVPRO office was courteous, polite and helpful. I would recommend them to my friends and family.
The SERVPRO of Frankfort workers were prompt, courteous and attentive to my concerns.
SERVPRO of Frankfort was very prompt and professional. They have very good workers.
Very professional - another good experience with SERVPRO. Thanks!!
Very happy with SERVPRO. They did a fantastic job. Very polite staff.
Very professional and courteous staff. Understanding during the crisis and the crew did an excellent job.
I was impressed and thankful that the SERVPRO team was able to begin the job very shortly after placing the call.
Great experience with SERVPRO. Professional and courteous.